LEADERSHIP AND DEVELOPMENT

GWA's Leadership and Development program has three core objectives:

• Ensure recruitment of high quality staff
• Create a strong performance based culture
• Provide opportunities to develop key competencies.

Performance Appraisal Process

At GWA we encourage our managers to conduct performance appraisals twice a year. This ensures that employees understand what is expected of them and how they can be supported in order to achieve their objectives.  It also enables our employees to partner with their manager to create a development plan based on their performance and their career goals.

Leadership Development

As part of our commitment to assist employees in their roles as well as their future career growth and progression, we offer various training & development opportunities, which can be clearly split into 3 components:

1. Leadership Program which comprises a combination of internal & external     courses focussed on three key areas: Leadership Capabilities, Strategy & Organisational Effectiveness.
2. Senior Management Development Program which is aimed at developing our managers in the competency areas that have been identified as crucial to the success of our leaders such as strategic thinking, problem solving, negotiation, people management and financial analysis.
3. General Skills Development – Courses available to help build additional skills eg presentation skills etc

Development focuses on 12 core leadership competencies which are embedded as part of our annual performance appraisal process. This is used to identify training & development opportunities.

The Competencies provide direction and focus on the behaviours that need to be consistently demonstrated by employees in order for GWA to achieve its strategic business objectives, maximise its competitive advantage in the market place, and create and sustain business success and shareholder value.

Formal Education Support

GWA also encourages and supports its employees in engaging in formal education programs that are relevant to their current or planned work responsibilities. Formal Education Support is made available to employees to assist them with either meeting the costs associated with undertaking an approved formal education program or approved leave to study / attend exams.

Our Core Leadership Competencies

Thinking

Commercial Acumen
Knowledge & understanding of the business & external marketplace; assesses the impact & risk of business initiatives
Strategic Perspective
Knowledge & understanding of the organisation’s vision, mission & strategic direction; thinks ahead
Innovative Thinking
Constructively challenges the current way of doing things
Problem Solving
Identifies & analyses discrepancies, errors & inconsistencies; establishes cause of problems; searches for alternatives

Leading

Driving Performance
Sets challenging yet achievable goals for others; measures & reviews others’ work performance against clear standards
Managing Change
Confronts & resolves resistance to change; drives change initiatives & promotes the need & benefits of change
Developing Capability
Aware of own & others capability strengths, coaches & mentors others; promotes personal & professional development

Engaging

Communicating Effectively
Adopts appropriate communication style to suit the audience & interacts
Working Collaboratively
Participates willingly in team projects; shares information, knowledge & expertise

Delivering

Results Orientation
Creates a positive, energetic & productive work environment.
Professional Integrity
Acts in accordance with organisational values
Customer Focus
Seeks information & feedback to better understand customer business needs; keeps customers informed & up-to-date & develops partnerships with them